Cost compare
Cut opener cost. Keep dialer volume.
Built for call centers where human openers and verifiers eat payroll — and US AI vendors often price too high.
Human vs CIVRA
Monthly cost picture
Your salaries vary. The gap is the point — fronter from $15, verifier from $75, closer from $400.
| Role | Est. human | CIVRA | Notes |
|---|---|---|---|
| Opener / fronter | ~$100–150 / month | CIVRA from $15 / month | Same dial volume, consistent script, warm transfer |
| Verifier | ~$180–220 / month | CIVRA from $75 / month | Deeper screening before your closers pick up |
| Closer | ~$540–720+ / month | CIVRA from $400 / month | Where AI closing is ready for that campaign |
Role prices
From $15
Fronter / opener from
From $75
Verifier from
From $400
Closer from
Pay by role, not by vague “AI seats.” Start with fronter on Vicidial, add verifier when closers need cleaner leads, add closer when the campaign is ready.
Keep Vicidial
Savings include what you do not rip out
Changing dialers costs months. CIVRA sits on the dialer you already run.
- Keep Vicidial — lists, retries, and your dialer stay yours. CIVRA is not a dialer.
- Point campaign DNS so connected calls reach CIVRA; your agents still take transfers.
- Warm transfer back to your queues with notes so the closer knows what already happened.
- Change the bot’s call path when your offer or script changes — without rewriting everything from scratch.
Examples
Illustrative seat replacement
Pack math uses published role prices. Concurrent capacity is set on the demo.
10 opener agents
10 human openers on Medicare / Final Expense
Same dialer volume, consistent openers, warm transfers to your team.
Human monthly
~$1,000–1,500
CIVRA monthly
$150 (10 × fronter @ $15)
Openers + verifiers
8 openers + 4 verifiers
Closers only speak with screened, eligible connects.
Human monthly
~$1,500–1,650
CIVRA monthly
$420 (8 × $15 + 4 × $75)
Busy season spike
Temporary +12 opener capacity
Add capacity without permanent hiring.
Human monthly
Hiring delay + training cost
CIVRA monthly
$180 (12 × fronter)