CIVRA

A bot that understands your call flow.

Call centers care about quality, speed, persuasion, and DNC — not about our internal tools. Here is what that means on a real call.

Built for real call centers

US campaign scripts. Call-center economics. Vicidial you already run.

  • Follows your flow

    Built around your script — not a generic chatbot. If your best opener does it, the bot can do it.

  • Sounds like a person

    Natural voice and timing so customers stay on the line instead of hanging up on “the robot.”

  • Handles the hard parts

    Objections, abuse, hangups, and do-not-call — without arguing or breaking your compliance rules.

What the customer experiences

From pickup to transfer — the moments that decide if they stay or hang up.

  1. 01

    Customer picks up on your dialer

  2. 02

    Bot greets in your campaign voice

  3. 03

    Asks your qualifying questions

  4. 04

    Handles objections & DNC / abuse

  5. 05

    Transfers warm to your agent — or ends cleanly

What buyers ask about

Humanness, latency, persuasion, DNC — the checklist that matters.

  • Sounds human

    Natural voice and timing so the customer stays on the line — not a robotic “press 1” feel.

  • Low delay

    Fast replies. No long awkward silence that makes people hang up or swear at the bot.

  • Understands your script

    Trained on your call flow — openings, questions, objections, and when to transfer.

  • Persuasion that converts

    Keeps the pitch on track, handles common objections, and pushes toward a warm transfer.

  • DNC & abuse ready

    Respects do-not-call, hangups, and abuse. Does not argue with angry customers or keep calling after opt-out.

  • Same every dial

    No mood swings, no skipped disclosures, no “I forgot the script” — every call follows the path you approved.

Buy the agent type you need

Fronter from $15. Verifier from $75. Closer from $400. Per month, per campaign.

Fronter

From$15/mo

Opens the call, follows your script, screens the lead, and transfers only the good ones to your agents.

Verifier

From$75/mo

Full eligibility and detail screen — standalone from consent, or post-fronter from DOB via session flags.

Closer

From$400/mo

Handles the close path on campaigns where AI closing is ready — or assists your human closers.

You stay in control of the operation

Hear calls. Fix the script. Keep closers on good leads only.

You hear the calls
Recordings and transcripts so QA can check if the bot followed your script.
Your team gets transfers
Warm handoff to your closer queues with context — not a cold “who is this?”
You control the path
Change openings, questions, and transfer rules when your offer changes.
We help you tune
Demo and ongoing review: where customers hang up, argue, or say DNC — then fix it.

Hear a Medicare opener on your path

Demo: your script style → qualify → warm transfer to a queue.