Campaign
SSDI
Ask the same disability and work-history questions every time so specialists only speak with real prospects.
Results
What this campaign path is built to do
- 01
Consistent intake and benefit questions
- 02
Work-history checks before specialist transfer
- 03
Fewer incomplete specialist handoffs
Roles & pricing
Agents available on this campaign
SSDI / disability teams tired of agent variance on early screens.
Fronter
From$0/mo
Opens the call, follows your script, screens the lead, and transfers only the good ones to your agents.
Talk pricing →Verifier
From$0/mo
Full eligibility and detail screen — standalone from consent, or post-fronter from DOB via session flags.
Talk pricing →Why it holds up
What matters on the call
Same quality bar on SSDI — voice, speed, script fit, and DNC.
- 01
Sounds human
Natural voice and timing so the customer stays on the line — not a robotic “press 1” feel.
- 02
Low delay
Fast replies. No long awkward silence that makes people hang up or swear at the bot.
- 03
Understands your script
Trained on your call flow — openings, questions, objections, and when to transfer.
- 04
Persuasion that converts
Keeps the pitch on track, handles common objections, and pushes toward a warm transfer.
- 05
DNC & abuse ready
Respects do-not-call, hangups, and abuse. Does not argue with angry customers or keep calling after opt-out.
- 06
Same every dial
No mood swings, no skipped disclosures, no “I forgot the script” — every call follows the path you approved.
Cost compare
Salary vs CIVRA
Human SSDI seats vs starting CIVRA role prices.
| Role | Human / mo | CIVRA / mo |
|---|---|---|
| Opener / fronter | ~$100–150 / month | from $15 / month |
| Verifier | ~$180–220 / month | from $75 / month |
Setup
How call centers usually stand this up
- 01
Lock intake questions into the call path
- 02
Escalate unclear answers the way your team would
- 03
Transfer only complete, specialist-ready calls
- 04
Review transcripts for quality
