Campaign
ACA
Handle open enrollment volume without hiring a huge temporary team — screen fit and route ready households.
Results
What this campaign path is built to do
- 01
Screens households at open enrollment volume
- 02
Checks coverage fit before enrollment agents engage
- 03
Handoff notes for your enrollment closers
Roles & pricing
Agents available on this campaign
Centers that spike in open enrollment and need temporary AI openers.
Fronter
From$0/mo
Opens the call, follows your script, screens the lead, and transfers only the good ones to your agents.
Talk pricing →Verifier
From$0/mo
Full eligibility and detail screen — standalone from consent, or post-fronter from DOB via session flags.
Talk pricing →Why it holds up
What matters on the call
Same quality bar on ACA — voice, speed, script fit, and DNC.
- 01
Sounds human
Natural voice and timing so the customer stays on the line — not a robotic “press 1” feel.
- 02
Low delay
Fast replies. No long awkward silence that makes people hang up or swear at the bot.
- 03
Understands your script
Trained on your call flow — openings, questions, objections, and when to transfer.
- 04
Persuasion that converts
Keeps the pitch on track, handles common objections, and pushes toward a warm transfer.
- 05
DNC & abuse ready
Respects do-not-call, hangups, and abuse. Does not argue with angry customers or keep calling after opt-out.
- 06
Same every dial
No mood swings, no skipped disclosures, no “I forgot the script” — every call follows the path you approved.
Cost compare
Salary vs CIVRA
Human ACA seats vs starting CIVRA role prices.
| Role | Human / mo | CIVRA / mo |
|---|---|---|
| Opener / fronter | ~$100–150 / month | from $15 / month |
| Verifier | ~$180–220 / month | from $75 / month |
Setup
How call centers usually stand this up
- 01
Stand up seasonal opener capacity before OE
- 02
Lock household and coverage questions
- 03
Route ready households to enrollment queues
- 04
Scale down when the season ends
